{"id":5792,"date":"2026-04-03T22:48:44","date_gmt":"2026-04-03T20:48:44","guid":{"rendered":"https:\/\/ventureo.fr\/courses\/%f0%9f%8e%af-appels-cocooning-module-manager\/"},"modified":"2026-04-03T22:48:46","modified_gmt":"2026-04-03T20:48:46","slug":"%f0%9f%8e%af-appels-cocooning-module-manager","status":"publish","type":"courses","link":"https:\/\/ventureo.fr\/en\/courses\/%f0%9f%8e%af-appels-cocooning-module-manager\/","title":{"rendered":"\ud83c\udfaf Cocooning Calls - Manager Module"},"content":{"rendered":"<p>Accompagnez la <strong>skills enhancement<\/strong> de vos conseillers sur les <strong>appels cocooning<\/strong> en adoptant une posture d&#8217;<strong>observation, d&#8217;analyse et de feedback<\/strong>. Ce module vous guide dans l&#8217;art du <strong>coaching terrain<\/strong> appliqu\u00e9 aux appels de fid\u00e9lisation. Suivez le parcours d&#8217;un manager qui accompagne Alex, conseiller Free, dans ses premiers appels cocooning et d\u00e9couvrez comment transformer chaque \u00e9change en <strong>opportunit\u00e9 de d\u00e9veloppement<\/strong>.<\/p>","protected":false},"excerpt":{"rendered":"<p>Accompagnez la mont\u00e9e en comp\u00e9tence de vos conseillers sur les appels cocooning en adoptant une posture d&#8217;observation, d&#8217;analyse et de feedback. Ce module vous guide dans l&#8217;art du coaching terrain appliqu\u00e9 aux appels de fid\u00e9lisation. Suivez le parcours d&#8217;un manager qui accompagne Alex, conseiller Free, dans ses premiers appels cocooning et d\u00e9couvrez comment transformer chaque [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":5868,"template":"","course-category":[70],"course-tag":[71],"class_list":["post-5792","courses","type-courses","status-publish","has-post-thumbnail","hentry","course-category-free","course-tag-free"],"_links":{"self":[{"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/courses\/5792","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/courses"}],"about":[{"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/types\/courses"}],"author":[{"embeddable":true,"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/users\/1"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/media\/5868"}],"wp:attachment":[{"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/media?parent=5792"}],"wp:term":[{"taxonomy":"course-category","embeddable":true,"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/course-category?post=5792"},{"taxonomy":"course-tag","embeddable":true,"href":"https:\/\/ventureo.fr\/en\/wp-json\/wp\/v2\/course-tag?post=5792"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}